Value chain risk analysis

When planning new tourist destination offers, the interests and needs of local communities are often not sufficiently taken into account by tour operators.

Customer rights issues related to tour operating include accessibility to services and products, as well as access to adequate and correct information. 

Women make up a large part of the tourism labour market, and are especially likely to occupy low paid positions. Inequality in wages and career opportunities for women and men is common. 

Challenges related to seasonality and heavy price pressure in tourism are often shifted on to staff, who face low wages, long working hours, and insecure working contracts.