Value chain risk analysis

Lodging

Children's rights

Children may be deployed to carry out various forms of work in hotels, mostly behind the scenes. Furthermore, children may be sexually exploited in hotel rooms. 

Cruise

Children's rights

When parents and family members work on cruise ships, the social costs to children can be high. These important people in the children’s lives can be away for several months at a time, often with limited opportunity for contact.

Cruise

Community impact

Cruise companies and cruise ships negatively impact communities through air and water pollution, economic leakage and tax avoidance, as well as overtourism.

Lodging

Community impact

Hotels and other accommodation offers can have direct negative impacts on surrounding communities, not only during development and construction, but also in their daily business. 

Lodging

Customer rights

The main customer rights related risks in the hotel industry concern customer data privacy and accessibility for customers with disabilities.  

Cruise

Modern slavery

Modern slavery in the cruise ship industry often involves slave-like working conditions for back-end staff as well as recruitment practices that put workers in debt bondage.

Lodging

Modern Slavery

Hotels can be the scene of forms of modern slavery, including human trafficking related to sexual exploitation or labour, or debt bondage. Hotel staff and customers can be affected by modern slavery.

Lodging

Women's rights

Women working in hotels often work in low-status positions and often receive low wages and unequal opportunities. Women travelling alone and female hotel staff are particularly frequently exposed to sexual assaults.

Cruise

Women's rights

Sexual assault is the most common crime on cruise ships. Unclear responsibilities make it difficult for victims to file accusations. There have also been reports of discrimination against pregnant staff.

Lodging

Workers' rights

The service-oriented hotel industry requires a high amount of human labour, meaning there is a wide range of workers' rights risks. Inadequate working conditions are common.

Cruise

Workers' rights

There is a wide range of risks to workers’ rights in the cruise industry. The all-inclusive nature of many cruises and the fact that they are not located in a specific country aggravate the situation for staff.