Resource Center

The findings of this research reveal that the tourist sector in the countries studied is characterised by precarious work, low wages, long working hours and unequal opportunity. While these problems exist in a range of hotels, and are the result of inadequate labour law, minimal or no labour inspection, extensive subcontracting and low levels of union density, the impacts are greatest in all inclusive hotels.major tour operators enter into competitive contracting with hotel chains which puts downward pressure on costs, including labour costs.Local economies which rely on tourism are often disadvantaged by the all-inclusive model as most of the tourist expenditure is paid to the operator who retains profits in the host country and often little is spent in the host country outside of the hotel complex and chain of operators contracted by the tour operator.The effects on local economies of the all-inclusive model were outside the scope of this report and would benefit from in-depth economic research. The evidence points to serious social and rights deficits for hotel workers which are noticeably worse in establishments contracted to the all-inclusive model. Concerted efforts should be made by all involved in the sector to facilitate workers’ access to rights and to promote collective bargaining to lift incomes.